Community Management Services

What is Community Management?

A well-rounded community management plan is more than just replying to your Facebook Business Page comments. Community management officers wear different hats at the same time – from being customer service representatives who address client feedback to the coolest voice that hype up with your fans about the newest product launch. Effective community management services can help achieve higher customer retention rates, reduce support costs, and increase product / service innovation.

Blue Yarn Media, a social media and community engagement agency in Seattle, offers full-service community management that can help you build an engaged community with followers and reach more prospective quality customers! We have narrowed down to 4 areas below where social media management service is the most effective.

How Can Community Management
Help Your Business?



Engage With Your Fans

Encourage and extend your fans’ comments and conversations. One-to-many or even one-on-one relationships with fans and followers are great ways for businesses looking to increase brand awareness.



Service Your Customers

Create a safe space for your customers and potential customers to post questions and product feedback. Social Media Management service provides you with an additional layer or monitoring to ensure high client satisfaction rate.



Update Your Community With the Latest News and Exciting Moments

Share and celebrate exciting announcements with your fan base, whether it is a giveaway event or an innovative recognition of your top products. Constantly updating your online community with exciting rewards and news will lock in your fans’ focus and even increase your followers base.



Shift and Address Feedback Received From General Public and Potential Customers

The internet is likely the most open, interactive, and trustworthy platform for public and potential customers to perceive a business’s first impression. It is important for companies to address negative comments and reviews on social media and business listings as soon as possible in a poised and brand-safe way.

Featured Platforms

Blue Yarn Media offers social media management services on platforms including Facebook, Instagram, Twitter, LinkedIn, and also Google My Business Listing. Explore how we can help your business grow!